Patient Care and Safety Notice
Pomona Valley Hospital Medical Center wants to know when you have concerns about patient care or safety. We welcome the opportunity to address questions and concerns at the time they occur.
If you bring a concern to our staff and you feel it has not been properly addressed, please contact the hospital’s management through the Patient Relations Department at extension 9585 or direct dial 909-865-9585.
If your concerns cannot be resolved through the hospital’s management, you may contact one or both of the following organizations:
California Department of Public Health
Health Facility Inspection Division
3400 Aerojet Avenue Suite 323
El Monte, CA 91731
Office of Quality Monitoring
The Joint Commission
1 Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: 800-994-6610
Fax: 630-792-5636
