When to Seek Emergency Care
Urgent or Emergency – We Stand Ready to Deliver Safe, High-Quality Care
Knowing where to go for care may not always be clear when an unexpected injury or illness strikes.
Especially now, in COVID-19, we understand that it is important to choose a healthcare facility you trust to protect you and your family. But don't let fear of COVID-19 stop you from getting the care you need.
Our Emergency Department and Urgent Care locations are safe. We're taking extra precautions to protect your health and safety, such as enhanced disinfection processes, screenings at all entrances, proper use of personal protective equipment, rigorous hand hygiene protocols and abidance by masking and social distancing guidelines.
Should you go to the Emergency Department or Urgent Care?
If your injury or illness is life-threatening, always call 9-1-1.
If your injury or illness is not life-threatening, we've created a guide to help you determine where you should go for care:
Emergency Department
If you need emergency medical care, our Emergency Department is open 24/7 and offers adult and pediatric emergent care. Upon arrival, a nurse will perform a COVID-19 screening and take your temperature. Once inside, the first person you'll see is a board-certified emergency medicine physician who will evaluate your condition for expedited treatment.
Emergency Department
Pomona Valley Hospital Medical Center
1798 N. Garey Avenue, Pomona, CA 91767
Urgent Care & Telemedicine
Our Pomona Valley Health Center Urgent Care clinics are open Monday through Friday from 8 am to 8 pm and on weekends and most holidays from 9 am to 5 pm.
New telemedicine services now allow you to see an Urgent Care provider from the comfort, convenience and safety of your home – all you need is a computer, laptop, or smart device, such as a smartphone or tablet. Call our Urgent Care centers to see if you qualify for a telemedicine visit:
PVHC Chino Hills Crossroads: 909.630.7868
PVHC Claremont: 909.865.9977
PVHC La Verne: 909.392.6511
Whether you visit our Emergency Department or one of our Urgent Care clinics, know that we will always stand ready to deliver the safest, highest-quality care to you and your family.
